How long does it take to make my letters?

All our letters are manufactured to order, which is why we ask you to allow the following despatch times:

DESIGN YOUR OWN WALL LETTERS: 1-2 weeks

FREE STANDING LETTERS : 2-3 weeks

UNPAINTED LETTERS: 1 week

These times are approximations, as somtimes we simply have alot more letters on order than others. If you need your letters by a certain date, or need to know a more precise despatch date, please get in touch before you order!!

Delivery of your letters

Delivery to the UK is via either Royal Mail or courier, dependant on the weight of your parcel. You will be informed via email when your order has been despatched. All orders require a signature on delivery.

Delivery outside the UK is via Airmail Priority Signed-For service. For most European countries delivery is approx. 5 business days, and approx. 10 business days for non-European countries

The Wooden Letters Company accept no responsibility for items delayed by the Carrier or Customs. If you live outside the EU, your letters may be subject to import taxes, which are payable by the buyer.